Who We Are

This website is operated by THE BUSINESS. Our website address is thebusinesscutman.com.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, create an account, contact us or purchase products from our online store.

Information We Collect

When you use our website or place an order, we may collect information including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Order and purchase information
• Account information
• IP address
• Browser and device information
• Information you provide when contacting us

We collect information necessary to process orders, provide customer service, operate our website and comply with legal obligations.

Payments

Payments on our website are processed through third-party payment providers, including Stripe.

When you make a payment, payment information necessary to process the transaction is transmitted securely to the applicable payment provider.

THE BUSINESS does not receive or store your complete payment card number.

How We Use Your Information

We may use personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Process payments and refunds
• Communicate about orders
• Provide customer support
• Prevent fraud and abuse
• Maintain and improve our website
• Maintain customer accounts
• Comply with tax, accounting and other legal obligations
• Send marketing communications where you have consented or where otherwise permitted by law

Shipping & Fulfillment

Orders may be fulfilled through our operations in France or Thailand, depending on the customer’s delivery destination.

Information necessary to deliver an order may be shared with postal operators, couriers, logistics providers and fulfillment partners.

For international orders, personal information may also be provided to customs authorities where required.

Cookies

Our website uses cookies and similar technologies necessary for functions such as the shopping cart, checkout, customer accounts, currency selection, security and website operation.

We may also use cookies or similar technologies for analytics and other optional purposes where permitted by applicable law.

Where legally required, consent will be requested before non-essential cookies are used.

Who We Share Information With

We may share information where necessary with service providers involved in operating our business, including:

• Payment processors
• Shipping and logistics providers
• Website hosting providers
• E-commerce and website technology providers
• Fraud prevention and security providers
• Professional advisers or authorities where legally required

We do not sell customers’ personal information.

International Data Transfers

Because THE BUSINESS serves customers internationally and operates fulfillment from France and Thailand, personal information may be processed or transferred across national borders.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, customer service, fraud prevention, accounting, tax and legal obligations.

Different types of information may be retained for different periods as required by applicable law.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including rights to request access, correction or deletion of certain information, object to or restrict certain processing, or withdraw consent where processing is based on consent.

Some information may need to be retained where required for legal, tax, accounting, fraud-prevention or contractual purposes.

Marketing Communications

Where you have subscribed to marketing communications, you may unsubscribe using the unsubscribe option provided in the communication or by contacting us.

Unsubscribing from marketing does not prevent us from sending transactional communications relating to your orders.

Security

We use reasonable technical and organizational measures designed to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business operations or legal requirements.

The current version will be published on this website.

Contact

For privacy-related questions or requests, please contact us through the Contact page on our website.